Introduction
We trust that every Knova or Toolman tool you buy will give you the precision you
need and the quality you expect, which is why every Knova or Toolman brand tool
has a warranty that goes from 6 months to a Lifetime depending on the item. You
may find the warranty term on the package of each product or in the corresponding
product page on our website www.knovatools.com
Lifetime Warranty
If you purchase a tool that has a lifetime warranty and it breaks or has a defect
that prevents it from working properly, just return it to your KNOVA TOOLS Store
and we will repair it or replace it free of charge. No paper work or forms to fill,
it is as simple as that!
Exceptions
For Bolt Cutters, Hacksaws, Utility Knives, Snips, Tubing Cutters, Tile Cutters
and Tape Measures, the warranty does not cover the blade, since it is an expendable
part that can wear out from normal use within the warranty period.
Restrictions
- This warranty does not apply for damage
in packaging, paint, chrome or any other wear that does not affect the proper function
of the tool.
- For those tools that are sold as a
set, the warranty only applies to the piece(s) that are damaged and not on the full
set.
We reserve the right to cancel a lifetime warranty when the tools show signs of
abuse or misuse.
Limited Term Warranty
A limited term warranty begins at the time of purchase. Its covers any defects in
material or workmanship. With a proof of purchase, a defective product will receive
free repair or replacement if repair is unavailable. The repair or replacement does
not extend the warranty period.
Restrictions
A warranty will be canceled in the following situations:
- If the proof of purchase shows signs
of having been altered in any way or form.
- The damaged in the product is on the
paint or enamel and it does not affect its performance.
- The warranty does not cover expendable
parts that can wear out from normal use within the warranty period.
- This warranty is void if the product
has been used beyond its capacity or has been abused/beaten.
- When the product has been damaged
by weather, intentionally or not as well as any other fault attributable to natural
phenomenon.
- When the client uses the product for
a job it was not built to do.
- When the product has been altered,
changed or modified by the user.
- When the product has been repaired
or reassemble by a person or company not authorized by Knova.
- When a product has been used to provide
commercial services or if rented to another person.
Service
To obtain warranty coverage, return the product with proof of purchase to your nearest
Knova Tool Store for free repair or replacement if repair is unavailable.
Some Products with Limited Term Warranty
Torque Wrenches, Power Tools, Stationary Power Tools, Hydrailic Tools, Pneumatic
Tools, Storage and Garage Equipment
Power Tools Accesories
Saws, blades, drill bits, abrasive discs, router bits and sanding papers are not
covered by the warranty since they are expendable parts that can wear out from normal
use.